Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: merlin on December 27, 2006, 02:06:06 PM

Title: Gplus for Siebel outbound
Post by: merlin on December 27, 2006, 02:06:06 PM

I have a problem in creating and updating Siebel campaigns. When I create a new campaign Siebel create this campaign, but send this campaign and two calling list. The first calling list has the same name of the campaign, the second one has a name like nameOfCallingList(nameOfCampaign). I want to understand if this is normal, and if I could customize Siebel in order two send only one calling list.

Thank you very much,
Sandro