Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vivek on January 31, 2007, 04:14:41 AM

Title: Refreshing CCpulse every 2 seconds
Post by: vivek on January 31, 2007, 04:14:41 AM

I need to automatically refresh my ccpulse every 2 seconds. I was wondering how could I do this?

I have a particular stats in ccpulse that need to be refreshed every 2 seconds.

I appreciate if anyone can provide an idea?

Thanks.

Title: Re: Refreshing CCpulse every 2 seconds
Post by: catanirex on January 31, 2007, 07:13:22 AM

If I remember correctly, you set this up on the stats itself using Template Wizard. There is an option for refresh interval, by default its 60 sec for many stats. Ii is called Notification Frequency

Title: Re: Refreshing CCpulse every 2 seconds
Post by: vivek on January 31, 2007, 01:32:48 PM

you are right the default minum value is 60 sec. I changed the notification frequency to 2 sec, but I do not see I am getting update in every 2 seconds.

Title: Re: Refreshing CCpulse every 2 seconds
Post by: cavagnaro on January 31, 2007, 01:55:25 PM

Refresh Interval = 2
Refresh Method = Time Based
Insensivity = 1