Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Peter K. on February 21, 2007, 02:11:41 AM
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Dear Genesys Support Forum readers,
can someone describe their experience regarding Genesys outbound solution? How does it compare to that of Davox and Avaya? I am especially interested in:
a. licensing scheme and related costs
b. ease of implementation and operation
c. ease of intergration with Java-based web applications
Thank you,
Peter