Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: MaxonMan on March 01, 2007, 04:48:08 PM

Title: full export of ODS DB and Geneysys configuration DB
Post by: MaxonMan on March 01, 2007, 04:48:08 PM

Hello ,

In order to fix a Service Request, the Genesys Support asked me to full export of ODS DB and Geneysys configuration DB export.

Do i have to use the Configuration Import Wizard for the two exports ?

thank you for your help

Title: Re: full export of ODS DB and Geneysys configuration DB
Post by: René on March 01, 2007, 06:00:38 PM

Hi MaxonMan,

I don't think that Configuration Import Wizard is the best tool especially when it doesn't work for you. I suggest you exporting the databases using your DBMS tools (MSSQL2000 - Enterprise Manager, Oracle - exp command). Your DBA should know how to do it.

R.

Title: Re: full export of ODS DB and Geneysys configuration DB
Post by: MaxonMan on March 01, 2007, 06:36:14 PM

there is any Genesys utility to do that ?

i can remember that CCW ( configuration conversion wizard ) can do such things.
do you agree ?

Title: Re: full export of ODS DB and Geneysys configuration DB
Post by: René on March 01, 2007, 06:42:10 PM

Yes, you can use CCW for the export of Genesys Configuration but there is no such tool for ODS. The only way is to use DBMS tools.

R.