Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on March 21, 2007, 02:50:07 AM
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Ok, this is a good one.
Customer is asking for a way to get the campaign status send to an external application.
i mean, somehow read the campaign is unloaded, started, stopped, loaded and get this and using a DLL or EXE send it to a external function as parameter.
I thought on monitoring a DN and as it always receives the events may work but not very good one really.
Is this status stored on some DB?
I read on a Third Party client of OCS API but can't understand it very well. Somebody has done something similar?
Gracias