Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Matt Lehrer on January 01, 1970, 12:00:00 AM

Title: Estimated Wait Time
Post by: Matt Lehrer on January 01, 1970, 12:00:00 AM

Has anyone come up with or know how to get estimated wait time out of stat server? I would like a vb app that could tell estimated wait time on different vrp's. Any ideas?

Title: Estimated Wait Time
Post by: Jessica on January 01, 1970, 12:00:00 AM

hack SLib?

Title: Estimated Wait Time
Post by: Richard on January 01, 1970, 12:00:00 AM

Its documented in the reference material on stat server. If you don't have a copy send me your email to rkindree@ariasolutions.com and I will send you the document.