Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Peter J on March 27, 2007, 06:53:11 AM

Title: Does Tserver 7.2 support AES?
Post by: Peter J on March 27, 2007, 06:53:11 AM

A fairly simple question:

does tserver 7.2 support Avaya AES? Amazingly enough I cannot get a straight answer from our Gené vendor.

Pete

Title: Re: Does Tserver 7.2 support AES?
Post by: Fra on March 27, 2007, 07:39:09 AM

[quote author=Peter J link=topic=2146.msg7488#msg7488 date=1174978391]
A fairly simple question:

does tserver 7.2 support Avaya AES? Amazingly enough I cannot get a straight answer from our Gené vendor.
[/quote]
:o

Yep, of course it does, Peter.

Title: Re: Does Tserver 7.2 support AES?
Post by: mohenley on December 11, 2007, 08:38:07 PM

Hi,

We are just going with Genesys (inbound/OUtbound/email) and have Avaya AES server. Can anyone advise what we need to do to link to Genesys? Do we need MAPD? Thanks

Mary