Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: victor on April 03, 2007, 05:21:00 AM

Title: Release TMonitor causes call to be disconnected (sometimes)
Post by: victor on April 03, 2007, 05:21:00 AM

Hi,

on SIP Tserver, has anyone experienced a problem with releasing TMonitor?
It seems like form time to time, if you monitor the call and then decide to cancel monitoring, the call seems to just go somewhere for 30 seconds (cannot hear anything on the station being monitored).

Best regards,
vic