Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cmcshane on April 26, 2007, 04:36:57 PM
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Hi,
Currently working on a deployment in Warsaw and there is no softphone scheduled for this phase. I'm having trouble displaying the CDN CPND value on the phone sets when URS targets the DN of the agent. I can display the CDN number, but not the value as assigned in LD95 on the switc.
Switch is a Nortel Succession 1000M with Symposium link. URS and T-Server versions are 7.2.
Anyone ever encountered this before ? Any suggestions welcome.
Thanks
Colin