Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: leleca on June 08, 2007, 09:15:36 AM
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Does anyone knows wtf does it mean??
:-[
Its on my datasourcers log, which its started ok, but is not collecting any data whatsoever...
Thanks!
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There are so many things that can be wrong, but here are the basic tips:
1. make sure that you have activated templates via DMA
2. make sure that your DataSourcer is connected to StatServer
3. make sure that you have added the necessary statistics to it
Can you dump the log starting from the beginning for Datasourcer? It would be much easier to tell what went wrong! :)
Best regards,
Vic