Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mike on June 26, 2007, 02:21:00 PM

Title: Outbound option "tscall"
Post by: Mike on June 26, 2007, 02:21:00 PM

My customer as an Outbound solution (Nortel PBX with OCS and CPD).

Can someone tell me what's the best practice with that type of environment, should I use the option ''tscall'' set to true or false?