Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Parsley Azegami on August 02, 2007, 06:42:10 AM

Title: ETL init script return cannot convert to MS932
Post by: Parsley Azegami on August 02, 2007, 06:42:10 AM

Hello,


I am starting run-createdb.bat and it gives me an error: Java cannot find charset to convert to MS932 in createdb.log
Please teach me.

Title: Re: ETL init script return cannot convert to MS932
Post by: René on August 02, 2007, 07:50:27 AM

Hello,

The error means that installed Java version doesn't support charset "MS932". You can try to find a newer version of Java supporting the charset MS932 or change charset used on computer where ETL is running.

René

Title: Re: ETL init script return cannot convert to MS932
Post by: Fra on August 02, 2007, 08:05:18 AM

Hello,

there are some problems in the first 7.1.x ETL releases about the jTDS driver used to access MSSQL db; the bug is fixed in 7.2. A workaround may be to update just the driver itself.

Fra