Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Genesys31 on August 05, 2007, 12:16:22 AM

Title: IRD training manual
Post by: Genesys31 on August 05, 2007, 12:16:22 AM

Does anybody have a useful document that decribe in details and the IRD, the technical manual is very large and difficult to read, I hope someone have a technical training document for IRD

Title: Re: IRD training manual
Post by: cavagnaro on August 05, 2007, 12:39:21 AM

Well the URS documentation is very well explained with even examples, we can't helkp if you have some lazyness on reading....

Title: Re: IRD training manual
Post by: mark on August 05, 2007, 04:26:07 PM

The help file will tell you what each icon is, then within the function and = block, each item will give you a description on what it does and includes a builder.

Official genesys training IRD documentation will not tell you much at all, you are much better having a play (in a test environment of course!) to see what can be done.

Is there anything specific that you are having trouble with?

Mark

Title: IRD training manual
Post by: Prassytheone on August 07, 2007, 04:10:36 AM

I would suggest you to try out the samples in the URS documentation to get started with, you would have a feel of all the strategies objects and thier usage...

Title: Re: IRD training manual
Post by: Genesys31 on August 08, 2007, 03:06:23 PM

Thank you all for your suggestion, I am a very good reader just I need someone to guide me with which document i should start.

I really depend on my self, i have installed different systems succesfully without any training and based on my reading the technical documents.

I will start with the URS documents and the examples available in the document with my test environment.

Thanks again and if you have any new idea and help, please let me know.

Title: Re: IRD training manual
Post by: cavagnaro on August 08, 2007, 05:18:37 PM

there is a specific document called Strategy Samples, i'm trying to attach it here.
Hope it helps (wrong too big)

Title: Re: IRD training manual
Post by: mark on August 08, 2007, 08:37:10 PM

cava, you could post it on something like putfile.

Mark

Title: Re: IRD training manual
Post by: cavagnaro on August 08, 2007, 09:20:22 PM

Mark,
don't understand, it's 6Mb size, here i'm allowed to upload only 1Mb files...
Please howto? Or do you mean an external link?

Title: Re: IRD training manual
Post by: mark on August 09, 2007, 10:12:53 AM

Yep an external link. putfile is a website that allows you to upload things :D
Unsure on its size limit, but have seen some rather large movies on there before (home made legal ones of course!)

Mark

Title: Re: IRD training manual
Post by: cavagnaro on August 10, 2007, 06:43:20 PM

Here:
http://wirelessperu.com/alcatel/70r_strat.pdf

Title: Re: IRD training manual
Post by: sriniraj on July 01, 2013, 06:36:51 AM

Hi,

Am not able to open this link.

any one can suggest me the Proper Doc for IRD.

Thanks in advance.

Title: Re: IRD training manual
Post by: Adam G. on July 01, 2013, 11:06:32 AM

Try:
http://docs.genesyslab.com/Documentation