Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: slocumcti on September 18, 2007, 03:21:40 PM

Title: Symposium Link Disconnects
Post by: slocumcti on September 18, 2007, 03:21:40 PM

We randomly experience TServer failovers and disconnects, and are trying to determine if its a network or symposium server issue.

The Symposium server box stay up, we can't confirm if the services went down, the operations group say they didn't, that would leave us with a network issue.

Does anyone have a Symposium Server deployed and know which services we should monitor to clearly whats going on.

AJ

Title: Re: Symposium Link Disconnects
Post by: cavagnaro on September 18, 2007, 07:59:39 PM

What does TServer logs says?

Title: Re: Symposium Link Disconnects
Post by: CTIgem on September 20, 2007, 12:13:13 PM

MLSM needs to be up all the time.