Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: S on October 09, 2007, 08:39:33 PM

Title: Preventing Disabling of Resources !!
Post by: S on October 09, 2007, 08:39:33 PM

How can I prevent anyone to disable the Resources folder in CME?

TIA
S

Title: Re: Preventing Disabling of Resources !!
Post by: cavagnaro on October 09, 2007, 08:41:10 PM

??? Restricting access to CME.... :-\ Only a user with priviledges can do that

Title: Re: Preventing Disabling of Resources !!
Post by: S on October 09, 2007, 09:04:19 PM

ya, I know...  but how to prevent that person to disable it and still use the folders below it?

Title: Re: Preventing Disabling of Resources !!
Post by: cavagnaro on October 10, 2007, 04:11:40 PM

On Resources folder grant Read permissions only
On the lower folder full control, must use the Recursive Permissions to No

Title: Re: Preventing Disabling of Resources !!
Post by: S on October 10, 2007, 07:02:19 PM

good, that works... ty -
however- is it possible that they can use the __router__ options in annex tab in resources? not possible, huh?

Title: Re: Preventing Disabling of Resources !!
Post by: cavagnaro on October 10, 2007, 07:39:29 PM

No i don't think so, at that level no way...unless you go directly to the DB...