Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: tony on October 18, 2007, 12:25:16 PM

Title: Overview of the Genesys CME Data Schema?
Post by: tony on October 18, 2007, 12:25:16 PM

Does anyone have a relatively fresh copy of a graphic depicting the CME Data Schema, specifally showing the internal relationships between CME Tables (DBID to DBID or CSID, etc.)?

I'm in the midst of pulling a few bits together but thought I might be trying to re-invent the wheel, if someone out there has already put the time in to do it "properly"...

Thanks,

Tony

Title: Re: Overview of the Genesys CME Data Schema?
Post by: Eugene on October 18, 2007, 05:25:08 PM

Hi Tony, I've requested this from Genesys in the past, but they said they can't distribute it because it's proprietary.  If you can somehow get a hold of it, I'd really appreciate it if you can send me a copy as well.

Thanks,
Eugene

Title: Re: Overview of the Genesys CME Data Schema?
Post by: tony on October 18, 2007, 07:11:55 PM

I had a feeling that that would be the reply!

I could put the time in to "connect the dots" but if someone has it... ?

Tony