Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: scott on January 01, 1970, 12:00:00 AM

Title: Genesys Database sizing
Post by: scott on January 01, 1970, 12:00:00 AM

Hi, is there anybody that can help me to size the Genesys Database based on a per agent and per call?

Howcan we size the status, qinfo and login table?


Is there any genesys guidelines available?

Scott

Title: Genesys Database sizing
Post by: Joseph Aiello on January 01, 1970, 12:00:00 AM

Scott,

send me an email I can provide you with some info on this.

Title: Genesys Database sizing
Post by: Akiko Negishi on January 01, 1970, 12:00:00 AM

Dear Scott,

could you post it for me as well?

Thank you!
Akiko Negishi