Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Akiko Matsuda on January 01, 1970, 12:00:00 AM

Title: Using schedule files with IR
Post by: Akiko Matsuda on January 01, 1970, 12:00:00 AM

Good morning, I have a problem with schedule files used with interaction router server. I created a schedule file, but I do not understand how to tell interaction router server to use this schedule. Is there an option I have to use when starting interaction server? I thank you very much for your help. Akiko Matsuda SOFTWARE DEVELOPER SYSTEM ENGINEERING GROUP CTC

Title: Using schedule files with IR
Post by: Victor on January 01, 1970, 12:00:00 AM

This one is easy :) You use Strategy Loader to do that if you select Preload and look under file extensions, you will find *.sch for schedule files. I hope it helped! Vic