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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTIgem on November 27, 2007, 08:59:37 PM

Title: ETL 7.2 with 64bit oracle
Post by: CTIgem on November 27, 2007, 08:59:37 PM

I'm not able to connect 64bit windows oracle with ETL jdbc. But if I pointed to 32bit oracle, it is able to connect.
Anyone out there seen this problem.

Thanks.

Title: Re: ETL 7.2 with 64bit oracle
Post by: René on November 27, 2007, 09:23:04 PM

Hi,

Are there any errors in ETL log? If they are could you post the log here?

If my memory serves well I met the same issue on Solaris platform. It was caused by wrong configuration of path - pointing to 32bit libraries instead of 64bit.

René

Title: Re: ETL 7.2 with 64bit oracle
Post by: CTIgem on November 28, 2007, 01:43:25 PM

I didn't even try to start ETL because the error happens in configuration where you can configure ETL database setups.

jdbc:oracle:thin:@Oracle_64bit:1521:dat1

Title: Re: ETL 7.2 with 64bit oracle
Post by: René on November 28, 2007, 07:01:27 PM

[quote]I didn't even try to start ETL because the error happens in configuration where you can configure ETL database setups.[/quote]

Any screenshot? What the error message says?

R.

Title: Re: ETL 7.2 with 64bit oracle
Post by: CTIgem on November 28, 2007, 07:48:18 PM

Not much in screen shot.

Title: Re: ETL 7.2 with 64bit oracle
Post by: René on November 28, 2007, 08:24:02 PM

Use Google and find a tool called "JDBCTest" that allows you to test (any) JDBC driver with different connection URLs. At least it shows you the full error message when an error appear and it will be helpful to know why the connection fails.

René