Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kkk on December 12, 2007, 10:16:18 AM

Title: permission on cme
Post by: kkk on December 12, 2007, 10:16:18 AM
I would like to create a cme user with permission only about "list object changes" (or other limited actions like agent changes or something like that).

can I do this?

thank you in advace.
Title: Re: permission on cme
Post by: unfaced on December 12, 2007, 10:37:34 AM
it is possible, but a little bit work. you have to create an accesgroup with only specific permissions.

if the agent should only see the agent logins from a switch, the Accessgroup should only have the permission read for the folder switches, the specific switch an read write and execute to the folder agent login (for example)

the user in this Accessgroup should not be in the group Users, because then the user see all object in the CME

it is a little bit like try and error, but it will work like this
Title: Re: permission on cme
Post by: kkk on December 12, 2007, 11:46:32 AM
ok.
thanks.

is it possible that in the Transaction folder I cannot create a LIST type object????

how can I do to creata a list type object?
Title: Re: permission on cme
Post by: unfaced on December 12, 2007, 12:20:52 PM
this should be possible - wich error message do you receive?
Title: Re: permission on cme
Post by: kkk on December 12, 2007, 12:47:04 PM
I try to create a LIST object in the transaction folder but I don't find LIST type in all option type (i.e. business rule, attribute, etc.)

new->transaction->type: no list type.

version should be the 7.2

???
Title: Re: permission on cme
Post by: unfaced on December 12, 2007, 01:06:18 PM
hm i wokr currently on a 7.5 Version and do not have access to a older CME so i can't try it on 7.2

Try this as an admin or superadmin, if this works, you have to modify the permissions for the user