Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: sudipta Saha on December 18, 2007, 12:25:24 PM

Title: Verint Integration With Genesys T-server
Post by: sudipta Saha on December 18, 2007, 12:25:24 PM

How do i integrate the Verint Vocice Logger with Genesys T-Server,What are the Parameters i need?What will the application name when it contcat with T-sever?

Title: Re: Verint Integration With Genesys T-server
Post by: Asif Rahman on December 21, 2007, 02:33:47 AM

You have to enter the Primary and Secondry Host Name/IP and Port of the T-Server in Intelli Link configuration application. Infolink will connect to T-Server and register all the DN in order to get the Events for all the DNs which you will define in Intelli Link configuration under Devices Section. 

Hope this help