Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: dink on January 30, 2008, 11:58:40 AM

Title: cc pulse and templates
Post by: dink on January 30, 2008, 11:58:40 AM

does anyone know wether there is a trick to copy a template from a templates.stg file to another templates.stg file ?

it would be helpful to me

Title: Re: cc pulse and templates
Post by: cavagnaro on January 30, 2008, 03:34:44 PM

No trick. Just click on Import/Export utility

Title: Re: cc pulse and templates
Post by: Bombus on January 31, 2008, 07:56:21 AM

But doesn't that overwrite any other Template that exists on thother .stg?

Isn't there a way to copy just that particular template?

Title: Re: cc pulse and templates
Post by: dink on January 31, 2008, 10:25:16 AM

Thx cava, that was were i was looking for. Still a newbie  :'(

Title: Re: cc pulse and templates
Post by: cavagnaro on January 31, 2008, 02:48:27 PM

No it doesn't overwrite