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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: oratan on March 03, 2008, 11:06:46 AM

Title: WFM Database Utility Column 'TYPE' is invalid.
Post by: oratan on March 03, 2008, 11:06:46 AM

Hi All,

I'm trying to deployment the WorkForce Management.(WFM7.2JPN)

At first, I create WFM Database in MSSQL.
I set it to use Japanese edition WFM to distinguish case according to WFM Admin Manuals.
I started WFM Database Utility after installation with other components.

However, an error occurred when I started WFM DB Utility.

[b]"Could not retrieve information about WFM Database structure!"[/b]
[b]"Column Name 'TYPE' is invalid."[/b]

I cannot do the next work.
Do you know about this error?

oratan.