Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: north on March 27, 2008, 01:21:20 PM

Title: Contact History does not get interation from Call back call
Post by: north on March 27, 2008, 01:21:20 PM

When i do call back using Genesys call back server I am not able to see the call call back interaction in the customer interaction history in GAD.
I set up all the require connection
Any idea guys?
Regards
Noth