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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on April 08, 2008, 11:42:16 PM

Title: OCS call result = -1
Post by: cavagnaro on April 08, 2008, 11:42:16 PM

Hi guys,
I'm facing a problem with an OCS version 7.2
From time to time I see that on OCM there are some fields where call_result = NULL
When checking OCS logs I see that SQL statement sends call_result = -1, have anybody came across with similar issue?
Version of OCS is 7.2.002.02

Title: Re: OCS call result = -1
Post by: Fra on April 11, 2008, 02:05:09 PM

Hi Cavagnaro,
can you trace down a call in your logs whose call result is -1 and post it?

Thanks ;)

Title: Re: OCS call result = -1
Post by: cavagnaro on April 11, 2008, 04:19:41 PM

:) Sure will do
Thanks Fra