Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Fra on April 11, 2008, 02:42:16 PM
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Hello everybody,
we have an XML export file of a 7.2 configuration db (dbms is Oracle) generated by the Configuration Import Wizard. When I try to import it again through the CIW against a MSSQL db, I get the error here attached; the schema inside the .biz file is being checked during the import and the element content 'SwitchDBID' is not found (in fact in the XML file there is just 'SwitchDBIDs' ....); the weird thing is that I generate the export through the same tool, so it's it doing something wrong >:D .
I managed to import the data in two ways:
[list]
[li]deleting xmlns="x-schema:csischema.biz" in the XML file so that the schema doesn't get checked, then importing with 7.1 CIW[/li]
[li]editing the XML file by changing the element into 'SwitchDBID' and moving it some lines up, then importing with 7.6 CIW.[/li][/list]
In both cases the CIW can't import the SIP Server app and in the second one the applications, in CME, show up in the "Applications" folder instead than in some of its subfolders.
Has anybody ever faced this issue?
Fra