Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Betty Davidson on January 01, 1970, 12:00:00 AM

Title: CME Import
Post by: Betty Davidson on January 01, 1970, 12:00:00 AM

Good morning, fellow Genesys citizens.

I have just received a copy of CME Import application from one of my colleagues. This program works closely with CME Export already enclosed with configserver and allows to do the following:
import data into configserver from a file made by CME Export
import data between Oracle, MsSql, and other databases supported by dbserver

I wanted a program like this for a very long time and, now that I have it, I though that, maybe, just maybe, someone would want it as well.

Title: CME Import
Post by: Rick on January 01, 1970, 12:00:00 AM

Yes, I would please!

Title: CME Import
Post by: jacki on January 01, 1970, 12:00:00 AM

You are so right and also very considerate. I would like a copy please.
Thank you.
jacki

Title: CME Import
Post by: Jim on January 01, 1970, 12:00:00 AM

If you can, send me a copy! Thanks.

Jim

Title: CME Import
Post by: Irving on January 01, 1970, 12:00:00 AM

Betty,

Sounds like something that can be useful. I would like to give it a try.

So far, what I have been doing is to editing the CME export file and using the file as input to insert into CME empty tables.

How does this CME import accomodate importing rows into database tables that already have data in them?

Title: CME Import
Post by: scott on January 01, 1970, 12:00:00 AM

HI, Betty. I think I will need that. I also have a question.

Can I use this tool to migrate from a development environment to a production environment? Basically, I intend to develop strategies in a deevlopemnt machine first and then transfer them to a production system. Does Genesys have a tool for that? What is the procedure like?

Thanks

Scott

Title: CME Import
Post by: Victor on January 01, 1970, 12:00:00 AM

I just finished playing with it, and it empties the tables before importing the data... So, unless you are really creative, I do not think you would be able to use it to append data.

Vic

Title: CME Import
Post by: Victor on January 01, 1970, 12:00:00 AM

Migrate strategies???
What is wrong with just copying the strategies to a floppy disk and then saving them in a production environment configserver through strategy builder?
Or do you mean something that would automatically reassign DNs, persons, etc to suit the current configuration??? If something that smart was on the market, I definitely would want that too!

From what I have seen so far, CME Import just recreates CME database on the target computer.

Title: CME Import
Post by: Simmerl on January 01, 1970, 12:00:00 AM

Hi Betty,

I think we can use this, is it possible to
have a copy ?
thanx
Simmerl

Title: CME Import
Post by: Tony on January 01, 1970, 12:00:00 AM

Copying the .STR file from a development environment to a production environment works well with the 5.1 series.. But with the 6.x series, it is nearly impossible to do that. Since all your business rules and routing rules are in the database and not part of the strategy file that is created. So since you have to rebuild your business rules, etc, in both environments, it would be nice to export them from one database to another.

Title: CME Import
Post by: Vic on January 01, 1970, 12:00:00 AM

EXPORT!!!! Which tables???
So, when we create an environment for our customer and then we would like to place it on their site, what do we do?