Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: nrobert on April 30, 2008, 02:22:24 PM

Title: IVR SDK 7.5 XML
Post by: nrobert on April 30, 2008, 02:22:24 PM

Hi,

what kind of Genesys licences shoud I obtain integrate Avaya Voice Portal with IVR SDK 7.5 XML?

r.

Title: Re: IVR SDK 7.5 XML
Post by: René on April 30, 2008, 03:12:03 PM

Hi Robert,

You need following licences:
- IVR Connector - number of licenses have to equal number of used IVR ports
- Universal SDK - only in case you're developing the driver by yourself

Are you going to develop driver for AVP by yourself? I think the driver exists and was developed by one of Genesys partners...

René