Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Brett on January 01, 1970, 12:00:00 AM

Title: TServer integration with MQ Series and Domino
Post by: Brett on January 01, 1970, 12:00:00 AM

Has anyone had any experience integrating CTI functionality with back end mainframe systems via MQ Series?? I am also interested in how TServer may interface / intergrate with Lotus Domino? Brett

Title: TServer integration with MQ Series and Domino
Post by: theresa on January 01, 1970, 12:00:00 AM

It will depend on what you mean by integration. If you are just trying to store some attached data then it should not be too hard. One of the byproducts of interaction router is customer server. It would serve as a gateway between Genesys and your application. What exactly are you trying to do? T.