Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: eferreyra on May 27, 2008, 11:59:12 AM

Title: About Error 177
Post by: eferreyra on May 27, 2008, 11:59:12 AM

Hi, im getting error:

177 - Target DN Invalid

when trying to monitor a position (register dn) in an Alcatel OXE.

Any clue about wath could be the problem ???

Thanks!

Title: Re: About Error 177
Post by: cavagnaro on May 27, 2008, 03:14:59 PM

Which DN is it? Is it well configured? Do you still have monitoring licenses available?

Title: Re: About Error 177
Post by: eferreyra on May 30, 2008, 05:54:18 PM

hi Cav, was working fine until.... i dont know, something our telephony people change in OCX  ;D

About the monitoring licenses we dont know, can you give me the path from the OXEs telnet´s main menu to the option to see used/free licences ?

Title: Re: About Error 177
Post by: cavagnaro on May 30, 2008, 06:02:58 PM

just write cstainfo