Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kamesh on May 29, 2008, 07:36:03 PM

Title: Step by step Configuration of PBX simulator
Post by: kamesh on May 29, 2008, 07:36:03 PM
Can someone guide me(or point to a documentation) on a step by step configuraiton to get CCAsim to work with the PBX simulator?

Any help is deeply appreciated.

Thanks
Kamesh
Title: Re: Step by step Configuration of PBX simulator
Post by: victor on June 06, 2008, 02:31:44 AM
Hi,

sorry it took me so long to get back to you. CCASim connects to T-Server and not PBX Sim, so, all you need to do is specify agents and DNs you want to do. I know that words on their own mean little without some pics, so let me put together some basic things for you to follow.

Best regards,
Vic
Title: Re: Step by step Configuration of PBX simulator
Post by: vinod on June 06, 2008, 07:03:21 AM
Kamesh,
There is a tech tutorial in the genesys support site on the same. It is detailed the configuration.

Regards,
Vinod
Title: Re: Step by step Configuration of PBX simulator
Post by: kamesh_s on June 09, 2008, 05:07:52 PM
Thanks Vic and Vinod.

Vic,

Look forward to your documentation.


Vinod,

Can you point me to the url, please?

Thanks in advance.

Kamesh
Title: Re: Step by step Configuration of PBX simulator
Post by: cavagnaro on June 09, 2008, 05:17:27 PM
support.genesyslab.com > Tech Tutorials...
Title: Re: Step by step Configuration of PBX simulator
Post by: kamesh_s on June 23, 2008, 02:46:53 PM
Hi,
Thanks for all who endeavored to help.

finally got the simulator to make a set of calls. The essential problem was at the fact that we did not realize the TServer had to be restarted for the configuration changes to be reflected.

Currently, the simulator does make calls and i can attach a type2 scenario ( ringingwait, answer, talk, release,acw,ready) to work, however if i try a Xfer / conference scenario, the Tserver throws a "Extrouter not initialized" error.

Any help is appreciated.

Thanks
Kamesh