Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vinodgujja on June 06, 2008, 07:10:34 AM

Title: Path Prefix = <Http path to Genesys Soap Dispatcher>.
Post by: vinodgujja on June 06, 2008, 07:10:34 AM

The following settings are needed in order to program SAP and enable serverside
connectivity to Genesys:
• Protocol / Connection Type = HTTP
• Host Name = <Host where Genesys Adapter resides> (for example,
adapterhost.genesyslab.com). See “Server Info Tab” on page 33.
• Path Prefix = <Http path to Genesys Soap Dispatcher>.

What is this [b]Path Prefix = <Http path to Genesys Soap Dispatcher>.[/b]

Title: Re: Path Prefix = <Http path to Genesys Soap Dispatcher>.
Post by: René on June 06, 2008, 09:48:54 AM

Hi,

Based on the documentation the parameter "Path prefix" isn't required when using Gplus release 7.1 or higher. What version of Gplus do you have?

René

Title: Re: Path Prefix = <Http path to Genesys Soap Dispatcher>.
Post by: vinodgujja on June 06, 2008, 10:01:35 AM

Thanks Rene,
I am having 7.5 version but the problem is the connection test failed from SAP.
Not sure what is going wrong. I thought to try using the value for path prefix