Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Glenn on June 06, 2008, 09:35:12 AM

Title: GVP - EMPS site unavailable
Post by: Glenn on June 06, 2008, 09:35:12 AM

I'm installing a GVP (version 7.6) right now and I'm having a problem I never saw before.  I have a server with windows server 2003 standard edition with the latest patches.  IIS, msxml, mdac and JRE are installed.  After installing the common files and EMPS (+ dispenser and portal), I'm unable to go to the EMPS site, I get an error 500.  My OpenLDAP and watchdog processes are running. 

Does anybody have an idea what I did wrong and how to fix it?

Glenn

Title: Re: GVP - EMPS site unavailable
Post by: tpl on July 15, 2008, 10:44:29 PM

Hi,

Any errors in the GVP logs?