Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ragh on June 09, 2008, 09:33:28 AM
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Hi,
How can we track the configuration changes in GVP? ie., who has done (login credentials) and what was done?
I am aware we can do this if GVP is integrated with Genesys framework and Audit trace in SCI would help in this. But when GVP is not integrated, how can we get this info using EMPS GUI or any other mechanism to find out?
Appreciate your inputs on this.
Thanks
ragh