Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: CTIgem on June 09, 2008, 05:40:35 PM

Title: Nortel Communication Server 1000 with IP option
Post by: CTIgem on June 09, 2008, 05:40:35 PM

Is anyone experience with CS1000 IP and Genesys SIP?
In the Genesys Media Interface Reference Manual, Genesys SIP server supports CS1000.
Is this mean Genesys SIP server talk to CS1000 directly via SIP?

Thanks in advance.

Title: Re: Nortel Communication Server 1000 with IP option
Post by: cavagnaro on June 09, 2008, 06:06:31 PM

I would ask better if your CS1000 supports and have SIP enabled.

Title: Re: Nortel Communication Server 1000 with IP option
Post by: Adam G. on June 10, 2008, 09:35:11 AM

I'm working on a project with a CS2K switch and it has it's own T-Server. Have you checked about whether your CS1K has a T-Server?

Pavel

Title: Re: Nortel Communication Server 1000 with IP option
Post by: CTIgem on June 10, 2008, 12:31:34 PM

So far what I'm seeing is that CS1000MG (upgrade from CS1000) has its own media gateways and signaling server etc... to support SIP (VoIP). What I'm not able to find is that how does it configure with Genesys environment.
And if someone has experience with it, I'm thankfull to hear from you.

Thanks.

Title: Re: Nortel Communication Server 1000 with IP option
Post by: CTIgem on June 16, 2008, 06:51:49 PM

Is anyone out there with CS1k and Genesys SIP server?
CS1k would be IP enabled with signal server or some sort.

Thanks.

Title: Re: Nortel Communication Server 1000 with IP option
Post by: Phil Swain on January 21, 2009, 02:32:41 PM

Hi. The SIP used by Nortel needs to be used by Proxy server to match the sip required by the T-Server - which makes it an integration peice.

The CS1K has 2 types of signalling server. The Linux COTS server supports SIP Proxy.

You will need to understand the SIP set-up for the calls in each case.

Good luck

We are using Lineside E1 cards for that integration and synching it is proving a nightmare

Title: Re: Nortel Communication Server 1000 with IP option
Post by: CTIgem on January 26, 2009, 01:02:56 PM

Good info.

Thanks.