Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ravi on June 17, 2008, 04:23:44 PM

Title: VXML question ; <NOMATCH> event need to capture caller's utterance
Post by: Ravi on June 17, 2008, 04:23:44 PM

Hi
I am not sure if this is a right please to post here as it is a purely VXML quesiton.

I am trying to capture caller's utterance during <NOMATCH> <NOINPUT>. I am able to capture the value when grammars match in <Filled> block.

I am not sure how we can gett Utterance from the caller during NoMatch and NoInput.

If any one knows or did in the past please share the code. Appreciated.