Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Naoki on January 01, 1970, 12:00:00 AM

Title: Workforce Manager and Enterprise Routing 6.1
Post by: Naoki on January 01, 1970, 12:00:00 AM

Can someone please help me with Workforce object in IRD 6.1?
Has anyone so far used Workforce Manager in conjunction with IR?
What do you know about it, Vic?

Thank you in advance,
Naoki

Title: Spacer device for albuterol inhaler
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Title: Re: Workforce Manager and Enterprise Routing 6.1
Post by: Steve on March 05, 2010, 02:19:11 PM

You need to ask a specific question. What do you want to do with WFM and routing?