Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Alexei Polnikov on January 01, 1970, 12:00:00 AM

Title: I am looking for setup manual
Post by: Alexei Polnikov on January 01, 1970, 12:00:00 AM

Hello: I am looking for genesys version 6.1 setup manual. The manual on CD does not explain how to use setup wizard that comes with the framework CD.

Could someone please share some documents on it? Where could I find them?

Thank you very much.

Title: I am looking for setup manual
Post by: Vic on January 01, 1970, 12:00:00 AM

I have a very simple description of CME setup for G6 that I wrote a while back. It is a draft version for a bigger document we were compiling a while back; however, hopefully it will help you. I am enclosing a copy of it under REPORTS section.

I hope it will help you.

Vic

Title: I am looking for setup manual
Post by: Peter on January 01, 1970, 12:00:00 AM

Alexei

Have you checked the Genesys support web site. Most of the current documents can be found there: http://support.genesyslab.com

Peter,

Title: I am looking for setup manual
Post by: Vic on January 01, 1970, 12:00:00 AM

I agree with Peter. You can find almost anything there.
I am adding some additional documentation about installing G6 under Report section, talking about installation of management layer.

I hope it helps!
Vic