Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ben on July 24, 2008, 12:16:35 AM

Title: GVP TTS/ASR Configuration
Post by: Ben on July 24, 2008, 12:16:35 AM

Hi there,

I'm trying to set up TTS and ASR in GVP 7.6 with Nuance Recognizer 9.0 and Nuance RealSpeak 4.5 and i can't find any information on the correct configuration options.

Has anyone ever successfully deployed/configured this, and do you have the correct configuration options that are used.

Thanks
Ben

Title: Re: GVP TTS/ASR Configuration
Post by: cavagnaro on July 24, 2008, 12:37:58 AM

The GVP deplyment guide says how to integrate them. On how to configure TTS MRCP or ASR should be a task of your saler...