Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: chris on January 01, 1970, 12:00:00 AM

Title: Loader does not show
Post by: chris on January 01, 1970, 12:00:00 AM

I am using the k\lucent simulator and Ihave reached the point of loading my strategies. When I launch the srtrategy loader I see nothing to load the strategies onto.

Title: Loader does not show
Post by: RY on January 01, 1970, 12:00:00 AM

Try using Strategy Builder to load the strategies, not SL. Also, do you have routing points defined in CME? You need to create routing points in CME before being able to load strategies on to them.