Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: makkerc on July 28, 2008, 10:50:52 AM

Title: Genesys Wiki
Post by: makkerc on July 28, 2008, 10:50:52 AM
Idea:

What do you think about opening a knoledgebase to hold tips&tricks and best practices?

Just an idea.....
Title: Re: KnowledgeBase
Post by: Adam G. on July 28, 2008, 12:46:27 PM
I tried it about 2 years ago (thegenwiki.com), only Tony, Vic'ster and I submitted stuff. It didn't get critical mass so I let it die.

Title: Re: KnowledgeBase
Post by: makkerc on July 28, 2008, 01:08:46 PM
[quote author=Pavel link=topic=3178.msg13043#msg13043 date=1217249187]
I tried it about 2 years ago (thegenwiki.com), only Tony, Vic'ster and I submitted stuff. It didn't get critical mass so I let it die.


[/quote]

but there's a whole new breed of young blood around, might be worth all our while - I'll poll it!
Title: Re: KnowledgeBase
Post by: cavagnaro on July 28, 2008, 07:53:23 PM
Actually it is kinda hard, it is something that needs time and sometimes we lack of it.
Title: Re: KnowledgeBase
Post by: blacklord on July 29, 2008, 02:00:19 AM
[quote author=cavagnaro link=topic=3178.msg13060#msg13060 date=1217274803]
Actually it is kinda hard, it is something that needs time and sometimes we lack of it.
[/quote]

Actually I have spare space & bandwidth - I can host this if people are interested enough.

Lance
Title: Re: Our Own Genesys KnowledgeBase
Post by: makkerc on July 29, 2008, 08:43:01 AM
[quote author=blacklord link=topic=3178.msg13065#msg13065 date=1217296819]
[quote author=cavagnaro link=topic=3178.msg13060#msg13060 date=1217274803]
Actually it is kinda hard, it is something that needs time and sometimes we lack of it.
[/quote]

Actually I have spare space & bandwidth - I can host this if people are interested enough.

Lance
[/quote]

Great Idea .. Rome wasn't built in a day

We should make a start then see how it goes :)
Title: Re: Our Own Genesys KnowledgeBase
Post by: tony on July 29, 2008, 11:38:22 AM
...there was also a little bit of collaboration/correspondence relating to a Genesys wiki with Genesys Laboratories, themselves.  They were interested.... perhaps they still are....?

[i]<note not aimed at any one in particular - unless you are a Genesys employee... ;) >[/i]

Tony

PS: I've only just spotted my "new" personal icon - I like it and I'm going to keep it! :)
Title: Re: Our Own Genesys KnowledgeBase
Post by: makkerc on July 29, 2008, 11:46:53 AM
Sure, Wiki sounds like a plan alright, at least we don't have to worry about hosting or design, it's all there.