Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Arif on August 13, 2008, 11:38:42 AM

Title: Can any one upload the latest CSPID.xml for Genesys CIW tool
Post by: Arif on August 13, 2008, 11:38:42 AM

Hi,

I trying to import Agent into Genesy CME using "Genesys Configuartion Import Wizard" but the problem is , CSPID.xml supplied with Version 7.5.000.08 is not having the PID for FolderDBID. So, I request someone to upload the CSPID.xml for the versions above 7.5.000.08.

Whenver I import Agents with above version, the agents are getting created under Persons Folder instead of Specied folder in the my XML.

I am anticpating the favouarble reply.