Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Arif on August 13, 2008, 11:40:28 AM

Title: Genesys Studion On Vista
Post by: Arif on August 13, 2008, 11:40:28 AM

If we insatall the Genesys Studio with Compatability mode (XP) on Vista OS, it will be get installed but it will not open the VWS(call flow) file and it gives the error "Genesys Studio service is not running" even though it is running.

Can any one help me in resolving this issue.

Title: Re: Genesys Studion On Vista
Post by: cavagnaro on August 13, 2008, 01:09:24 PM

Vista is not officially supported, so it may work like that. Contact Genesys to know when it will be available for Vista.

Title: Re: Genesys Studion On Vista
Post by: René on August 14, 2008, 08:58:22 PM

Hi,

Unfortunately, Genesys Studio doesn't work on Vista and I'm not sure Genesys is working on any update that will solve this issue. Genesys Studio is replaced with new product in GVP 8 and that works on Vista.

R.