Genesys CTI User Forum

Genesys CTI User Forum => Announcements Scratch Board => Topic started by: cavagnaro on August 26, 2008, 10:36:16 PM

Title: Max PM per hour??
Post by: cavagnaro on August 26, 2008, 10:36:16 PM

Hi guys,
I noted that if you try to answer two PM in a row you get:

You have exceeded the limit of 1 personal messages per hour.

Why is this limit? can it be increased?

Title: Re: Max PM per hour??
Post by: victor on August 28, 2008, 03:35:38 AM

Sorry about the limit, but we had quite a few "less than honest" members who were PM'ing people about softphone services, offering to sell Genesys manuals, and so on. So, I had to shut it down.

and having an extra message box to check, really sucks.

Title: Re: Max PM per hour??
Post by: cavagnaro on August 28, 2008, 06:03:50 AM

:o I understand, fair enought :)

Title: Re: Max PM per hour??
Post by: victor on August 28, 2008, 09:48:00 AM

Sorry, dude, I know that there are quite a few people who used it, but at the end of the day - we already have each other contacts and can always talk to each other in private as it is. Plus, you can always PM your contact info to people you want :)