Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Mat on September 01, 2008, 08:52:36 AM

Title: To extract information of the tables of Genesis and Avaya
Post by: Mat on September 01, 2008, 08:52:36 AM

Hi friends

Any body can help me for extract information from Genesis and avaya databases. I wont to guard all the information in a Oracle or MySQL or other database.

Thancks

I begin to work whith these tecnoligist 2 weecks ago, I´m so inexpert in these all the help and manuals  will be come well.

Title: Re: To extract information of the tables of Genesis and Avaya
Post by: Adam G. on September 01, 2008, 12:08:52 PM

To backup the Genesys config, In CME go to the Tools menu and select the Configuration Import Wizard (it exports data too).

Pavel

Title: Re: To extract information of the tables of Genesis and Avaya
Post by: Mat on September 01, 2008, 01:57:41 PM

Thank you

I hope to automate this with the time.

Title: Re: To extract information of the tables of Genesis and Avaya
Post by: cavagnaro on September 01, 2008, 04:39:52 PM

By the way, MySQL is not supported by Genesys DBServers.

Title: Re: To extract information of the tables of Genesis and Avaya
Post by: victor on September 02, 2008, 02:58:10 AM

[quote author=cavagnaro link=topic=3278.msg13570#msg13570 date=1220287192]
By the way, MySQL is not supported by Genesys DBServers.
[/quote]

I know Genesys will frown upon this, but I wrote a MySQL driver that makes Genesys DB thinks it connects to SQL Server. While there is little use for it outside our lab environment, it is exactly what I need when combining Genesys with Asterisks :)

Does anyone know if MySQL is going to be supported by Genesys any time soon (too lazy to look in support.genesyslab.com)

Title: Re: To extract information of the tables of Genesis and Avaya
Post by: cavagnaro on September 02, 2008, 04:45:36 AM

:o now that is pretty cool! I'd like to see that...is that possible? You really understand Genesys core...now I feel dumber and more ignorant...more to study...

Title: Re: To extract information of the tables of Genesis and Avaya
Post by: blacklord on October 21, 2008, 02:47:33 AM

[quote author=victor link=topic=3278.msg13571#msg13571 date=1220324290]
[quote author=cavagnaro link=topic=3278.msg13570#msg13570 date=1220287192]
By the way, MySQL is not supported by Genesys DBServers.
[/quote]

I know Genesys will frown upon this, but I wrote a MySQL driver that makes Genesys DB thinks it connects to SQL Server. While there is little use for it outside our lab environment, it is exactly what I need when combining Genesys with Asterisks :)

Does anyone know if MySQL is going to be supported by Genesys any time soon (too lazy to look in support.genesyslab.com)
[/quote]

Very nice - have you made this available anywhere ?