Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Lei Yein on January 01, 1970, 12:00:00 AM

Title: CC Analyzer. Question on weekly report.
Post by: Lei Yein on January 01, 1970, 12:00:00 AM

The default range for CCA weekly report (example agent_weekly report)is from Sunday to Saturday. Is there any way to change the range start from Monday to Sunday ?

Title: CC Analyzer. Question on weekly report.
Post by: JGT on January 01, 1970, 12:00:00 AM

Lei, You can always create your own reports that pull from the same tables, except for the start and end date.