Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vjmaheshbabu on September 08, 2008, 10:25:24 AM

Title: ETL Runtime
Post by: vjmaheshbabu on September 08, 2008, 10:25:24 AM

Hi All, This is mahesh.. new to the forum . Could anyone help me out .... functions of the ETL RUntime service in genesys... & GAD purpose and usage....

Title: Re: ETL Runtime
Post by: CTIgem on September 08, 2008, 12:12:30 PM

ETL is used for aggregating raw data from Data Sourcer (raw collector), so that data are meaningfull for us.
GAD is genesys agent desktop, just like any softphone with genesys features thrown in.

Title: Re: ETL Runtime
Post by: cavagnaro on September 08, 2008, 03:29:50 PM

Check Tonys great guides:
http://www.sggu.com/smf/index.php/topic,2532.0.html

And would be cool if you take a FRO training (Framework Overview)

Title: Re: ETL Runtime
Post by: rosy on October 09, 2008, 05:28:55 AM

Hi,

i assume that you know the complete architecture of reporting components

statserver is used to collect the statistics, this is registered as a client of T-server.

datasourcer which is a client of statserver gets timely information and this is stored in ods(temp database)

etl is used to extract data from several ods's and stored in a single datamart.

as per the options in etl runtime, it extracts and aggregates the data into datamart.

hope  this information would be helpful

revert in case of any issues