Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: TheSailer on September 10, 2008, 10:20:49 AM

Title: CCPulse and KVP
Post by: TheSailer on September 10, 2008, 10:20:49 AM

Hey all,

it's possible to show a KVP in CCPulse?

Regards

Title: Re: CCPulse and KVP
Post by: cavagnaro on September 10, 2008, 04:27:21 PM

What do you mean? What for? You can create stats filtered by KVP values. CCpulse is for monitoring the CC activity not per call.