Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mishmosh on September 12, 2008, 06:48:37 PM

Title: Can objects in separate tenants have the same name in Multi-tenant env?
Post by: mishmosh on September 12, 2008, 06:48:37 PM

Is there a way to create strategies or subroutines in separate tenants, in a multi-tenant environment, that have the exact same name?  This question would also apply to other routing-related config objects, such as routing rules, Business Attributes, List Objects, etc.  Can these objects have the exact same name in different tenants.  My initial test, trying to create a subroutine in Tenant 2 with the same name as one that already exists in Tenant 1, tells me no, I can't do it.  But I was wondering if anyone knows of a way to do this?