Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: SJPhone calls in Linux on September 17, 2008, 05:35:48 AM

Title: Help required !! Block manual calls in SJPhone ( Linux )
Post by: SJPhone calls in Linux on September 17, 2008, 05:35:48 AM

Hi All,
        We r using SJPhone for dilaing in Linux systems. Can we block manual calls through sjphone so we can call only through Genesys Agent Desktop.... Help required !!  >:(

 

Title: Re: Help required !! Block manual calls in SJPhone ( Linux )
Post by: cavagnaro on September 18, 2008, 02:11:17 AM

Hum...and why do you want to block such feature? Can't see the difference...

Title: Re: Help required !! Block manual calls in SJPhone ( Linux )
Post by: mahesh on September 18, 2008, 09:12:13 AM

Yup I need to do so Coz... the callers r using those for calls and not dialing in dialer & disposing them.... Hope u can get it & help me out !!  :-\

Title: Re: Help required !! Block manual calls in SJPhone ( Linux )
Post by: CTIgem on September 18, 2008, 12:16:57 PM

Is it possible to set up some kind of access code?